Concept
Single Button Call Parking is a feature that allows a person to put a call on hold at one telephone set and continue the conversation from any other telephone set.
The “call park” feature is activated by pressing a preprogrammed button (labelled “Park”). This transfers the current telephone conversation to an unused extension known as a Call Park Orbit and immediately puts the conversation on hold. (This is called parking the call; and the call is said to have parked onto a certain extension. Essentially, call parking temporarily assigns an extension number to an incoming call.) Callers placed into a park orbit will hear Music on Hold until the call is retrieved.
Once a caller has been parked, a BLF line key on the phone will flash to let other users know that the park orbit is occupied. Any user may retrieve the caller from the park orbit by pressing the BLF line key on their phone.
Creating the Call Park Queue
Please contact PhoneOne Customer Care to setup or change your existing Call Park configuration at support@myphoneone.com or call/text 470-592-3939.
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